Annual update for GDPR compliance as of 31 December 2025.
We attach great importance to the protection of your privacy and your personal data. This policy aims to inform you about how Very Nice Food Ltd., as Data Controller, collects, uses, and protects personal data concerning you.
The Data Controller responsible for your data is:
Company Name: Very Nice Food Ltd., operating as "Truffexquise"
Registered Office: Kozloduy St. 1, office 4; Plovdiv 4000, Bulgaria
GDPR Contact: contact@truffexquise.com
We collect and process your personal data strictly within the scope of our B2B activities involving the sale of luxury products (truffles), based on the legal grounds provided by the GDPR.
Data Collected: Name, first name, personal telephone number (for the delivery driver), delivery address, invoicing email, purchase history.
Purpose of Processing: To perform the sales contract (delivery, tracking, invoicing, and product warranty).
Legal Basis (GDPR): Performance of a contract (Art. 6.1.b).
Retention Period: For the duration of the commercial relationship, then archived in accordance with applicable accounting and tax obligations, which may extend up to 10 years.
Data Collected: Only public or professional data: Establishment name, professional address, professional email, professional phone number.
Purpose of Processing: To propose and inform you about our new products or promotions relevant to your professional activity.
Legal Basis (GDPR): Legitimate Interest (Art. 6.1.f), subject to your right to object.
Retention Period: B2B prospecting data is retained for the duration necessary for the professional relationship and is subject to regular re-evaluation. In the absence of interaction, data may be kept for a maximum period of 5 years from the last contact, unless the right to object is exercised or a request for erasure is made, where applicable.
Data Collected: Invoicing and accounting data.
Purpose of Processing: To maintain legal records and comply with tax and accounting obligations.
Legal Basis (GDPR): Legal Obligation (Art. 6.1.c).
Retention Period: 10 years from the end of the relevant accounting period.
Your data is intended exclusively for Very Nice Food Ltd. and is never sold or exchanged. We only share it with:
Our processors: carriers and delivery service providers for the execution of orders. We ensure that all our processors comply with the GDPR and are bound by a data processing agreement (Article 28 GDPR) strictly prohibiting them from any use of data for their own purposes, in particular for commercial prospecting on their own account.
Public Authorities: Only where required by law or judicial request.
Transfers outside the European Union: Some of our technical service providers may be required to process data outside the European Union. In such cases, we ensure that such transfers are governed by appropriate safeguards, in particular the Standard Contractual Clauses approved by the European Commission.
In accordance with the GDPR, you have the following rights regarding your personal data:
Right of Access: To obtain confirmation that your data is being processed and, where applicable, to obtain a copy.
Right to Rectification: To update or correct your data if it is inaccurate or incomplete.
Right to Erasure ("Right to be Forgotten"): To request the deletion of your data, particularly when the data is no longer necessary for the purposes for which it was collected.
Right to Object: You may object at any time, free of charge and without having to provide a reason, to the use of your data for commercial prospecting purposes.
Right to Restriction of Processing: To request that the use of your data be limited for certain purposes while still being stored.
Right to Data Portability: Where applicable, to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format.
For any request regarding the exercise of your rights, please contact us by email, including a copy of an identity document if necessary for security purposes:
Email: contact@truffexquise.com
We undertake to respond within one month of receiving your request.
6. Cookies and Trackers
The truffexquise.com website uses cookies strictly necessary for its operation as well as, where applicable, audience measurement or statistical analysis cookies, subject to your consent where required.
Strictly necessary cookies are used in particular to ensure the security of the site, its proper display, and its technical functioning.
Certain technical data, such as IP address, device type, browser used, or pages viewed, may be collected for the operation of the site and, where applicable, for audience measurement purposes.
Audience measurement cookies allow us to better understand site traffic and improve its content and performance.
You can accept, refuse, or manage the use of cookies via the banner provided for this purpose. You may also modify your preferences at any time.
The retention period for cookies is limited to what is strictly necessary for their purpose and does not, in principle, exceed 13 months from the time they are placed on your device.
For any questions regarding cookies, you can contact us at the following address: contact@truffexquise.com.
If you believe that your rights have not been respected, you have the right to lodge a complaint with the competent data protection supervisory authority in your EU Member State.
As Very Nice Food Ltd. is established in Bulgaria, you may also contact the Bulgarian Commission for Personal Data Protection (CPDP) : The KZLD / CPDP (Commission for Personal Data Protection): www.cpdp.bg